Frequently Asked Questions
Common questions about ranks, donations, purchases, and delivery.
No permanent rank purchase required
CyanRealms provides core permanent rank perks to all players by default — without requiring any payment. From the moment you join and progress, you unlock features commonly locked behind paid ranks on other servers:
Questions & Answers
Honorary Ranks
Honorary Ranks are earned through long-term contribution and cannot be purchased. They offer extra perks, prestige, visual distinction, and recognition and are permanent unless revoked for severe misconduct. For a complete list of rank holders, visit cyanrealms.com/members.
Awarded to dedicated players who demonstrate consistent activity, long-term commitment, and positive community presence.
Recognizes players with exceptional community impact, sustained helpfulness, and outstanding contribution over time.
The highest honorary distinction, reserved for players with exemplary long-term contributions and trusted community standing.
Eligibility is calculated automatically across the categories below — it's not about grinding one stat. Being active, supporting other players, contributing positively to the community, and staying in good standing all count.
A note on Chat Activity, Player Support, and Community Impact: These are assessed from what our team can publicly observe — in-game chat, public conversations, and shared community spaces. We evaluate in good faith based on the information available to us, but we can't claim to see everything. If you're contributing in ways that happen out of public view, it may not be reflected in your score. This isn't a judgment of your efforts — only an honest limit of what we can fairly and consistently measure.
Donations & Rewards
We appreciate every donor who supports the Cyan Realms community. Donors receive exclusive benefits and perks tailored to enhance their experience. Please keep the following in mind:
- Donations are considered gifts and are non-refundable under any circumstances.
- We do not treat donations as payments and cannot offer refunds.
- Staff reserve the right to revoke access to specific features or confiscate items if they are misused or violate community guidelines.
Chargeback Warning
Requesting a chargeback through your bank or payment provider will automatically flag your account as fraudulent and result in a permanent ban. Because refunds are not available, please do not file chargebacks. If you have a concern about a donation, open a ticket in our Discord and staff will assist you directly.
Still have questions or a donation concern?
Open a Ticket on Discord